Response Queue watches every channel, ranks what matters, and drafts the reply for you. You handle the talking — we handle the watching.
X, Reddit, Bluesky, App Store, forums, reviews — your brand is talked about everywhere at once, and no one is watching all of it.
A late answer reads as indifference — and indifference costs customers.
A glowing review and a brewing crisis look identical in a flat inbox. You need to know which fire to fight first.
We watch every source in real time and pull each mention into one feed.
Velocity & sentiment rank the queue — negative and fast-moving first.
Genova writes a reply in your brand voice, ready to send or tweak.
Approve, post, and move on. Minutes, not hours — across your whole team.
Real screens from a live workspace — here running for Halcyon Coffee, fielding a rewards-app bug, a press request and a launch all in one morning.
Genova learns your tone and drafts responses that sound like you — never canned, never off-brand.
X, Reddit, Bluesky, news, App Store, forums and reviews — one feed, watched in real time.
Fast-moving and negative threads surface first, so the real risks never sit unseen.
Assign, claim and resolve as a team. Everyone works the same ranked queue — no double-replies.
GDPR-aligned, isolated per tenant, running on Cloudflare's EU edge. Your data stays your data.
White-label the whole product at yourbrand.responsequeue.app — your logo, your colours.
We went from five tabs to one ranked queue. The fire we needed to fight was always right at the top.
Start with one seat. Scale to a team. White-label when you're ready.
Billed monthly in USD. No setup fee.
We pull from X, Reddit, Bluesky, news, the App Store, forums and review sites in real time, then de-duplicate and cluster them into themes so you see conversations, not noise.
Yes. Genova drafts against your tone and product facts, and grounds every reply in the real mention. You always review before anything posts — nothing goes out automatically.
Same day. Point us at your brand and sources, and the queue starts populating within minutes — no integration project required.
Each customer runs in an isolated tenant on Cloudflare's EU edge, GDPR-aligned. Your data is never shared across tenants or used to train shared models.
On Team and above, yes — run the whole product under your own logo, colours and subdomain at yourbrand.responsequeue.app.
See Response Queue running on your brand in a 20-minute live demo.
Book a demo